Return & Refund Policy
Welcome to Urban Arab! We’re delighted to have you here. If you have any questions or need assistance before placing an order, please don’t hesitate to contact us. Your satisfaction is our priority.
Our Policy:
Before making your purchase, we kindly ask that you take a moment to review our return and refund policy:
- Handmade and Machine Embroidery: At Urban Arab, we offer a unique blend of handmade and machine embroidery, each carrying its own charm and character. Please note that occasionally minor imperfections may occur due to the nature of our craftsmanship. We believe these imperfections add beauty, charm, and individuality to each piece.
- Custom-Fitted Pieces: Our products are custom-fitted to meet your specific preferences.
As such, we are regretfully unable to accept returns. We apologize for any inconvenience this may cause.
Contact Us:
If you have any concerns or encounter issues with your order delivery, please reach out to us. We’re here to help and will do our best to address any questions or concerns you may have.
Thank you for choosing Urban Arab. We value your trust and support.